Distance Sales Agreement

1.1 – SELLER: The company whose trade name, address and contact details are given above.

1.2 – BUYER: The person who registers on the www.ekonet.net.tr website. The address and contact details used during registration or when placing the order are taken as the basis.

The subject of this agreement is the sale and provision of the internet service sold on the SELLER's website www.ekonet.net.tr, the qualities and sales price of which are stated below, and covers the rights and obligations of the parties pursuant to Consumer Protection Law no. 4077 and the Regulation on the Procedures and Principles of Distance Contracts.

Under this agreement the SELLER undertakes to provide internet service to the BUYER, and the BUYER undertakes to pay for that service by bank transfer or with their own credit card.

The services (tariffs) covered by this agreement are as stated on the preceding page during ordering.

4.1 – The BUYER declares that they have read and understood all preliminary information regarding the essential qualities, sales price and payment method of the service specified in Article 3, and that they have given the necessary confirmation electronically.

4.2 – The SELLER is obliged to provide the service covered by the agreement in accordance with the qualities stated in the order, in return for the price of the purchased service.

4.3 – In order for the service to be provided, the BUYER must pay the service fee using the chosen payment method. If the payment is not made for any reason or a problem arises in its collection, the service is not started and the SELLER cannot be held responsible. The SELLER also bears no responsibility for delays and errors arising from payment methods.

4.4 – If, after the service has started, the credit card used for payment is used unlawfully by unauthorised persons through no fault of the BUYER, and the relevant bank or financial institution does not pay the service fee, the service is suspended by the SELLER. The SELLER cannot be held responsible for this situation.

4.5 – If the SELLER cannot provide the service within the specified period due to force majeure or extraordinary circumstances preventing provision of the service, such as adverse weather conditions or interruption of transport, the SELLER is obliged to notify the BUYER. In this case the BUYER may request cancellation of the order, replacement of the service with an equivalent if available, and/or postponement of delivery until the impediment is removed. If the BUYER cancels the order, the amount paid is refunded in cash and in full within 10 days.

4.6 – It is the BUYER's responsibility to take security measures such as antivirus protection, spam filtering and a firewall in order to avoid any damage while connected to the internet.

4.7 – The BUYER is responsible for unauthorised and disturbing attempts made over the internet by themselves and/or their users, and is obliged to prevent such attempts whether detected by themselves or reported to them by the SELLER. In the electronic mail messages they send, the BUYER shall not pursue any purpose contrary to law or morality, shall not engage in bulk promotion or similar commercial conduct, and shall not access third-party computer networks without the necessary permission and authorisation. If it is established that the BUYER has engaged in such conduct or violated the rights of other subscribers, the agreement is terminated by the SELLER, who assumes no responsibility for the irregularity.

4.8 – The SELLER is obliged to share the BUYER's logs when information is requested by the ICTA (BTK) and other competent authorities.

4.9 – This agreement becomes valid when approved online by the BUYER.

The BUYER has the right to withdraw within 14 days of purchasing the service. If the right of withdrawal is exercised within 14 days, the BUYER is obliged to pay the usage fee for the period from the start of the service until the date of withdrawal.

The right of withdrawal granted to the BUYER may be used for all tariffs. However, once the right of withdrawal has been exercised, it cannot be used a second time for the same service.

In the application of this agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Trade and the Consumer Courts at the SELLER's place of residence are competent.

Upon completion of the order, the BUYER is deemed to have accepted all the terms of this agreement.